Wix is a popular website builder that allows users to create and design their own websites without any coding knowledge. One of the advantages of using Wix is that it offers 24/7 customer support.
In this article, we will take a look at whether or not Wix customer support is good.
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What is Wix?
Wix is a popular website builder that allows users to create and design their own websites without any coding knowledge.
Is Wix Customer Support Good?
Overall, yes. Wix offers 24/7 customer support via live chat, email, and phone.
The company also has an extensive Knowledge Base with step-by-step tutorials and FAQs. In addition, Wix provides a free 14-day trial so you can try out the platform before committing to a paid plan.
The Pros:
24/7 customer support: You can contact customer support anytime you need help, day or night.
Live chat: Customer support agents are available to chat with you in real-time.
Email and phone support: If you prefer to communicate via email or phone, you can do so with Wix customer support.
Extensive Knowledge Base: The Knowledge Base has tons of helpful articles and tutorials to help you use Wix.
The Cons:
Free trial only lasts 14 days: The free trial is only 14 days, which may not be enough time for some users to fully test out the platform.
Conclusion: Overall, Wix customer support is good. The company offers 24/7 customer support via live chat, email, and phone.
There is also an extensive Knowledge Base with step-by-step tutorials and FAQs.
