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Is WooCommerce a SaaS?

Last updated on September 24, 2022 @ 10:06 pm

In short, WooCommerce is a SaaS platform that allows online merchants to create and manage their own online stores. WooCommerce is available as a free and premium version, and it has a loyal following because of its easy to use interface and range of features.

While WooCommerce is a SaaS platform, it is not a full-blown CRM (customer relationship management) system. That said, WooCommerce does have features that allow merchants to manage their customer data, including tracking customer interactions and shipping information.

PRO TIP: If you are considering using WooCommerce as a SaaS (Software as a Service) solution, be aware that there are some potential risks and drawbacks. First, because WooCommerce is open source software, it is not subject to the same level of quality control or support that you would expect from a proprietary SaaS solution. Additionally, because WooCommerce is designed to be run on WordPress, it may be more vulnerable to security exploits than other SaaS solutions. Finally, because WooCommerce is designed to be highly customizable, it can be difficult to keep track of all the changes made to your site, which can make troubleshooting and upgrading difficult.

Additionally, WooCommerce allows merchants to create custom forms and surveys to gather customer feedback.

Overall, WooCommerce is a popular and easy to use SaaS platform that can help online merchants manage their own online stores. While it does not have features that are typically associated with CRMs, it does have a range of features that can help merchants manage customer data and feedback.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.