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Is Zendesk Free on Shopify?

Last updated on October 1, 2022 @ 4:17 pm

Zendesk is a powerful, yet free customer service platform that integrates with Shopify. While it does have some paid features, the free version is more than adequate for most Shopify merchants.

Shopify is a popular ecommerce platform that enables businesses of all sizes to sell online. While it offers a wide range of features, one area where it shines is in its support for third-party apps and services.

One such app is Zendesk, a customer service platform that offers a free plan for Shopify merchants. While the free plan does have some limitations, it is more than enough for most businesses.

Zendesk offers a number of features that are beneficial for Shopify merchants, including:

PRO TIP: If you are considering using Zendesk as your customer support platform on Shopify, be aware that it is not free. There is a monthly fee for using Zendesk, and this can add up quickly if you have a lot of customers.

Ticketing system: This allows you to keep track of customer inquiries and issues. You can also assign tickets to specific team members.

Help center: This Knowledge Base feature allows you to create articles that can help your customers solve common problems.

Live chat: This feature allows you to chat with customers in real-time. It can be a valuable way to provide support and build relationships with customers.

Zendesk also offers a number of integrations with other popular apps and services, including Shopify. This makes it easy to use Zendesk with your existing Shopify setup.

Overall, Zendesk is a powerful, yet free customer service platform that integrates well with Shopify.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.