When a new customer arrives at your Shopify store, they are greeted with a pop-up asking them how they found out about your store. One of the response options is “referral.”
What are referrals in Shopify? A referral is when a customer arrives at your store from another website. This can happen if they click on a link from an email, social media post, or another website.
If you’re running a promotion or sale and you share the link with your customers, anyone who clicks on the link and makes a purchase will be considered a referral. You can see how many referrals you’ve had in your Shopify dashboard.
If you’re curious about where your referrals are coming from, you can add tracking to your links. This will allow you to see which website or social media platform is sending you the most traffic.
PRO TIP: Referral programs can be a great way to get new customers, but they can also be a great way to lose money if not managed correctly. When using referrals, be sure to track your results so you can determine if the program is working for you. Additionally, be sure to set clear rules and guidelines for both customers and employees to avoid any confusion or miscommunication.
You can also encourage customers to leave referrals by offering discounts or other incentives. Many stores offer a discount for customers who refer a friend, for example. You can set up these types of promotions in your Shopify admin.
What Are Referrals in Shopify?
Referral traffic in Shopify is traffic that arrives at your store from another website. If you’re running a promotion or sale and you share the link with your customers, anyone who clicks on the link and makes a purchase will be considered a referral.
How to track referrals in Shopify?
You can see how many referrals you’ve had in your Shopify dashboard. If you’re curious about where your referrals are coming from, you can add tracking to your links.
How to encourage customers to leave referrals?
You can also encourage customers to leave referrals by offering discounts or other incentives.
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