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What does pending clearance mean on Fiverr?

Last updated on September 24, 2022 @ 9:29 pm

Pending clearance means that the buyer has not yet received the product they ordered from Fiverr. When a buyer places an order on Fiverr, their account is automatically placed in a “pending clearance” status.

This means that the buyer’s account is still active and they can continue to make purchases, but their order will not be fulfilled until their pending clearance status is cleared.

PRO TIP: If you see the “pending clearance” message on Fiverr, it means that the funds for your order are being held by Fiverr until the order is complete. This is done to protect both buyers and sellers on the platform. Once the order is complete, the funds will be released to the seller.

Pending clearance status can be cleared in a few different ways. The most common way is for the buyer to receive the product they ordered.

If the buyer does not receive the product, the seller can dispute the order and the status will be cleared. If the buyer disputes the order and the seller does not respond within 48 hours, the status will be cleared automatically.

When a buyer’s pending clearance status is cleared, their account is automatically updated with the following message: “Your order has been successfully completed and is now in your account.”.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.