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What Escrow Service Does UpWork Use?

Last updated on September 30, 2022 @ 9:08 pm

UpWork is a freelancing platform that allows businesses to connect with remote workers from all over the world. One of the features that makes UpWork stand out is its use of an escrow service.

An escrow service is a third-party company that holds funds in an account until both parties (in this case, the business and the freelancer) have completed their agreed-upon tasks. This ensures that both parties are satisfied with the work before any money changes hands.

PRO TIP: The following note is provided as a warning to users of the online freelancing platform Upwork.

It has come to our attention that some users are asking about the escrow service used by Upwork. We would like to remind all users that Upwork is a platform that connects freelancers with clients, and as such, we do not provide any escrow services.

Asking about or attempting to use an escrow service in connection with Upwork may result in your account being suspended or terminated. We advise all users to refrain from asking about or using any escrow services in connection with Upwork.

UpWork’s escrow service is called SafePay. Once a milestone has been reached and both parties are satisfied, the funds are released from the escrow account and deposited into the freelancer’s account. UpWork charges a small fee for this service, which is deducted from the milestone payment.

The use of an escrow service adds an extra layer of protection for businesses who are hiring freelancers for the first time. It also gives freelancers peace of mind knowing that they will receive payment for their work once it has been completed to the client’s satisfaction.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.