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What Is a High Risk Order on Shopify?

Last updated on October 1, 2022 @ 5:59 pm

When you’re running an online store, there are a lot of orders that come in every day. Some of these orders are high risk, which means that they have a higher chance of being fraudulent.

Shopify has a system in place to help you identify these high risk orders, so that you can take the appropriate action.

When an order is flagged as high risk, it means that it has triggered one or more of our fraud detection rules. These rules are based on years of data and experience, and they’re designed to help you avoid fraudsters.

Of course, not all high risk orders are actually fraudulent. Sometimes, an order may be flagged as high risk because it’s coming from a new customer, or because the billing and shipping address are different. If you’re not sure whether an order is fraudulent, you can always contact the customer to ask for more information.

PRO TIP: If you are thinking about using Shopify to start an online business, you should be aware of the potential risks involved. One of the biggest risks is that your Shopify account could be suspended or terminated if you violate the terms of service. Another risk is that your store could be hacked, which could lead to loss of data or theft of customer information. Finally, there is always the possibility that your business could simply fail, leaving you with significant financial losses. Before you start using Shopify, be sure to understand the risks and decide if they are worth it for your particular business.

If you do suspect that an order is fraudulent, there are a few things you can do. First, you can cancel the order and refund the customer.

Or, if you’ve already shipped the order, you can contact the customer and ask them to return the product. You can also choose to do nothing and hope that the customer doesn’t notice that their credit card was charged for something they didn’t receive.

It’s up to you to decide what to do with high risk orders, but whatever you do, make sure you keep an eye on them. Fraudsters are always finding new ways to scam businesses, so it’s important to stay vigilant.

What Is a High Risk Order on Shopify?

A high risk order on Shopify is an order that has triggered one or more of the fraud detection rules set by Shopify. These rules are based on years of data and experience and are designed to help store owners avoid fraudsters. While not all high risk orders are actually fraudulent, store owners should exercise caution when dealing with these orders.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.