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What Is Mutual Cancellation in Fiverr?

Last updated on September 28, 2022 @ 11:57 pm

Mutual cancellation is when both the buyer and the seller agree to cancel an order. This can happen for a number of reasons, but is usually because the buyer and seller were not able to come to an agreement about the scope of work or the delivery time.

If mutual cancellation happens, both the buyer and seller will get their Fiverr account balance refunded in full.

PRO TIP: If you are considering using the services of a “mutual cancellation” service on Fiverr, be aware that this is not an officially recognized or supported service by Fiverr, and that there is no guarantee that your transaction will be processed successfully. Use at your own risk.

There are a few things to keep in mind if you’re considering mutual cancellation:

  • It’s important to communicate with your buyer before cancelling. If you’re not able to come to an agreement, it’s best to try and work something out before cancelling the order. This way, you can avoid any negative feedback or ratings.
  • You should only cancel if you’re unable to complete the work. If you cancel an order because you don’t want to do it, or because you’re too busy, this will reflect poorly on your account.

    It’s important that you only cancel orders if you truly cannot complete them.

  • Both parties will lose their Fiverr account balance. If you cancel an order, both you and the buyer will lose the money that was paid for the gig. Make sure that you’re okay with this before cancelling.

Mutual cancellation can be a good solution if both parties are unable to come to an agreement. However, it’s important to make sure that you communicate with your buyer first, and that you only cancel if you’re truly unable to complete the work. Keep in mind that both parties will lose their Fiverr account balance when an order is cancelled.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.