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Why Am I Not Getting Emails From Squarespace?

Last updated on October 1, 2022 @ 1:03 am

If you’re not receiving emails from Squarespace, there are a few things you can check.

First, make sure that you’ve verified your email address in the Account Settings page. Once you verify your email address, we’ll start sending account-related emails to that address.

If you have verified your email address, but you’re still not receiving emails from us, there are a few other things to check:

  • Check your email’s spam or junk folder. If you find our emails there, be sure to mark them as “Not Spam” or “Not Junk”. This will help ensure that future Squarespace emails end up in your inbox.

  • Add noreply@Squarespace.com to your email contacts or address book.

    This will also help ensure that our emails get delivered to your inbox.

  • Check your account’s Notification Settings. You can find these settings by logging into your site and going to Settings > Notifications. From here, you can control which types of notifications you receive and how you receive them.

  • If you’re still not receiving Squarespace emails after trying all of the above, please contact us

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Conclusion:

There are a few reasons why someone might not be receiving emails from Squarespace. The first thing to check is whether or not the email address is verified in the Account Settings page.

If it is verified, then check the person’s spam or junk folder, and add noreply@Squarespace.com to their email contacts or address book. Finally, check the account’s Notification Settings to see if the person has turned off notifications for certain types of emails. If none of these solutions work, then the person should contact Squarespace customer support.

PRO TIP: If you are not receiving emails from Squarespace, there are a few things you can check to troubleshoot the issue. First, check your spam or junk mail folder to see if the emails are being filtered. If you find the emails in your spam folder, add noreply@squarespace.com to your address book or safe sender list. If you’re still not receiving emails, log in to your account and go to the Notifications page to make sure the email address on file is correct. Finally, contact Squarespace customer support for further assistance.
Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.