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Why Are My Images Not Uploading to Squarespace?

Last updated on October 1, 2022 @ 10:00 am

If you’ve ever tried to upload an image to Squarespace, only to be frustrated by a message saying “Image not available,” you’re not alone. It’s a common problem that can have a number of different causes. Here are a few things to check if your images aren’t uploading to Squarespace:

1. Check Your File Type

Squarespace supports a wide range of image file types, including JPEG, PNG, GIF, and BMP. If you’re trying to upload a file type that isn’t on this list, you’ll need to convert it to one of the supported formats first. You can do this using a free online converter like Zamzar or Convertio.

2. Check Your File Size

Another common reason for image upload errors is file size. Each image you upload to Squarespace must be 5MB or smaller. If your image is larger than this, you’ll need to resize it using an image editing program like Photoshop or GIMP.

PRO TIP: If you are experiencing issues with uploading images to your Squarespace account, there are a few potential causes. First, check to make sure that the image file is in the correct format and within the correct file size limits. If you are still having trouble, try clearing your browser’s cache and cookies, or contacting Squarespace customer support for further assistance.

3. Check Your Image Dimensions

In addition to file size, Squarespace also has restrictions on image dimensions. For example, images uploaded as gallery thumbnails must be at least 100px by 100px. If your image doesn’t meet the required dimensions, you’ll need to resize it accordingly.

4. Check for Incorrect File Names

When saving your images for upload, make sure they have correct file names. Incorrect file names can cause problems with uploading, especially if they contain special characters like # or $. Stick to simple, alphanumeric names for best results.

Conclusion:

If your images still won’t upload after checking all of the above items, try restarting your computer and/or your web browser. If that doesn’t work, contact Squarespace customer support for further assistance.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.