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Why Are My Squarespace Replies Going to Spam?

Last updated on October 1, 2022 @ 7:26 am

If you’re using Squarespace to manage your email, you may have noticed that some of your replies are going to spam. This can be frustrating, especially if you’re trying to stay organized and keep track of your conversations. Here are a few possible reasons why this might be happening:

1. You’re using a shared IP address.

When you share an IP address with other users, your emails are more likely to be marked as spam. This is because IP addresses are sometimes used to send spam emails. To avoid this, you can use a private IP address or a dedicated server.

2. Your email content contains too many keywords.

If your email content contains a lot of keywords, it’s more likely to be marked as spam. To avoid this, try to use natural language and avoid using too many keywords.

3. You’re using a free email service.

Free email services like Gmail and Yahoo! Mail are more likely to mark your emails as spam because they don’t have the same security measures in place as paid services. To avoid this, you can use a paid email service like Microsoft Outlook or Apple Mail.

4. Your account has been hacked.

If your Squarespace account has been hacked, the hacker may be using it to send spam emails. To avoid this, you should change your password regularly and enable two-factor authentication.

5. You’re on a blacklist.

If you’re on a blacklist, it means that your IP address or domain has been flagged as being associated with spam. To get off a blacklist, you’ll need to contact the blacklist provider and follow their instructions.

Why Are My Squarespace Replies Going to Spam?

There are a few possible reasons why your Squarespace replies might be going to spam. One reason could be that you’re sharing an IP address with other users, which makes it more likely for your emails to be marked as spam. Another reason could be that your email content contains too many keywords, which also makes it more likely to be considered spammy by filters. Additionally, free email services like Gmail and Yahoo!

Mail are more likely to mark emails as spam than paid services like Microsoft Outlook or Apple Mail. Finally, if your account has been hacked, the hacker may be using it to send spam emails without your knowledge. If you think you might be on a blacklist, you can try contacting the blacklist provider directly to see if there’s anything you can do to get removed from the list.

PRO TIP: If you are using Squarespace to send replies to customers, be aware that some email providers may mark these replies as spam. To avoid this, we recommend using a different email provider for your customer correspondence.
Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.