There are a few reasons why you might not be able to upload a file to Canva:
1. The file format is not supported.
Canva supports JPEG, PNG, and GIF files. If you’re trying to upload a file in another format, like TIFF or BMP, it won’t work.
2. The file is too large.
Canva has a limit of 5MB per file. If your file is larger than that, you’ll need to compress it before uploading it.
3. You’re not logged in. Make sure you’re logged into your Canva account before trying to upload a file.
4. There’s a problem with your internet connection.
If your internet connection is slow or unreliable, it can affect Canva’s ability to upload files. Try reloading the page or using a different internet connection.
If you’re still having trouble uploading files to Canva, contact our support team for help.
– Check that the file is in the correct format (JPEG, PNG, or SVG).
– Make sure the file is not too large – the maximum file size for uploads is 100MB.
– Try restarting your browser or clearing your cache and cookies.
