If you’ve created a Shopify store and it’s not appearing the way you want it to, there are a few potential reasons why. In this article, we’ll go over some of the most common reasons why your Shopify website might not be working and how to fix them.
One potential reason why your Shopify website is not working is that you haven’t published it yet. When you first create a Shopify store, it is in draft mode by default.
This means that only you can see it – it’s not live on the internet for anyone else to see. In order to make your Shopify website visible to the world, you need to publish it from your Online Store > Preferences page.
Another potential reason why your Shopify website is not working is that you have changed the domain name of your store and haven’t updated your DNS settings. When you change the domain name of your store, you need to update your DNS settings so that people can find your store at the new domain name.
You can find instructions on how to do this here. If you don’t update your DNS settings, people will still be able to find your store at the old domain name.
If neither of those two things are the reason why your Shopify website is not working, then it’s likely that there is an issue with your theme. To troubleshoot theme issues, we recommend this article. It walks you through some common theme issues and how to fix them.
Conclusion
There are a few potential reasons why your Shopify website might not be working properly. The most common reasons are either that you haven’t published your site yet, or that there is an issue with your DNS settings. If neither of those are the case, then it’s likely that there is an issue with your theme.
