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Why Is My Squarespace Site Down?

Last updated on October 1, 2022 @ 12:00 am

There are a few reasons why your Squarespace site may be down. First, check to see if there is an outage in your area by visiting the Squarespace Status page. If there’s no indication of an outage, the next step is to check your site’s DNS settings.

If you recently registered your domain with Squarespace, it can take up to 24 hours for the DNS settings to propagate.

During this time, your site may be inaccessible. If it’s been more than 24 hours and your site is still down, contact our Customer Support team for help.

PRO TIP: If you are wondering why your Squarespace site is down, there are a few possibilities. First, check to see if Squarespace is experiencing any systemwide issues by visiting their System Status page. If everything appears to be normal there, the next step is to check your site’s connection to the internet by visiting Down for Everyone or Just Me. If your site is down for everyone, the problem is likely with Squarespace. However, if your site is only down for you, the problem may be with your internet connection or browser.

In some cases, you may have set up custom DNS records that are conflicting with our default records. This can cause your site to become unresponsive. For more information on troubleshooting custom DNS records, visit our Using custom DNS with Squarespace support article.

Conclusion:

There are a few reasons why your Squarespace site may be down. First, check to see if there is an outage in your area by visiting the Squarespace Status page.

If you recently registered your domain with Squarespace, it can take up to 24 hours for the DNS settings to propagate. During this time, your site may be inaccessible. If it’s been more than 24 hours and your site is still down, contact our Customer Support team for help.

In some cases, you may have set up custom DNS records that are conflicting with our default records. For more information on troubleshooting custom DNS records, visit our Using custom DNS with Squarespace support article.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.