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Why Is My Video Not Playing on Wix?

Last updated on October 1, 2022 @ 8:52 am

There are a few reasons why your video might not be playing on Wix. First, check to see if your video is in the correct format. Wix supports MP4, MOV, and 3GP videos. If your video is in another format, you can use a free online converter to change it to one of the supported formats. Secondly, make sure that your video is not too large.

The maximum file size for videos on Wix is 500 MB. If your video is larger than that, you will need to compress it using a free online video compressor. Lastly, make sure that you have a fast and reliable internet connection. If you are using a mobile device, you may want to try connecting to a Wi-Fi network instead of using your data plan.

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PRO TIP: If you are having trouble playing videos on Wix, there are a few things you can try:

-Clear your browser’s cache and cookies
-Update your browser to the latest version
-Make sure your browser has JavaScript enabled
-Try a different browser

If none of these solutions work, please contact Wix support.

There are a few reasons why your video might not be playing on Wix. Secondly, make sure that your video is not too large. Lastly, make sure that you have a fast and reliable internet connection.

If your video still isn’t playing after following these steps, contact Wix support for further assistance.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.