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Why Is UpWork Not Tracking My Time?

Last updated on September 29, 2022 @ 9:31 pm

There are a few reasons why UpWork may not be tracking your time.

One reason is that you have not set up the UpWork desktop app correctly. To do this, open the app and click the ‘Settings’ cog in the top-right corner.

Then, under the ‘General’ tab, make sure that the ‘Track time spent on projects’ option is turned on.

Another reason why UpWork may not be tracking your time is that you have not installed the UpWork browser extension. This extension is necessary for the desktop app to track your time accurately.

To install it, go to the ‘Settings’ cog in the top-right corner of the app and click on the ‘Browser Extensions’ tab. Then, follow the instructions to install the extension for your browser.

PRO TIP: If you are experiencing issues with Upwork not tracking your time, there are a few potential reasons why this may be happening.

1. Make sure that the Upwork desktop app is running in the background. If it’s not, then Upwork won’t be able to track your time.

2. Check that the Upwork app has permission to access your microphone. This is necessary in order for Upwork to track your time via the app.

3. Make sure that you’re connected to the internet. Upwork needs an internet connection in order to track your time.

If you’re still having trouble, please contact Upwork support for further assistance.

If you have installed the UpWork browser extension and you are still having trouble tracking your time, it could be because of a problem with your browser’s cookies. To fix this, try clearing your browser’s cookies and restarting your computer.

Conclusion:

There are a few reasons why UpWork may not be tracking your time correctly. Make sure that you have installed the desktop app and browser extension correctly, and that you have cleared your browser’s cookies. If you are still having trouble, contact UpWork customer support for help.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.