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Why Won’t Canva Let Me Cancel My Subscription?

Last updated on September 27, 2022 @ 3:14 pm

I’m trying to cancel my Canva subscription but it won’t let me. I’ve tried clicking on the “Cancel” button but nothing happens.

I’ve also tried contacting customer support but they haven’t been any help either. Does anyone know why this is happening or how I can fix it

It’s likely that you’re not actually subscribed to Canva, but are instead using the free trial. Once the free trial ends, you can no longer cancel it since there’s nothing to cancel.

If you want to continue using Canva, you’ll need to sign up for a paid subscription. Otherwise, you can simply stop using the service and your account will be automatically deleted after 30 days.

PRO TIP: If you are having trouble cancelling your Canva subscription, you may want to reach out to customer service for help. In the meantime, be sure to keep track of your subscription end date and cancel any automatic renewals to avoid being charged again.

Conclusion:

It’s probably that you’re not actually subscribed to Canva, but are instead using the free trial.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.